System Events Archive

From approximately 01.08.2020 22:38 UTC until 01.08.2020 23:13 UTC the content and capability message service was interrupted. All services have been restored.

From approximately 27.07.2020 15:10 UTC until 15:30 UTC customers may have experienced a disruption impacting the agrirouter Connectivity-Platform on Quality assurance environment. The login page was not accessible. The service has been restored.

Component:

• agrirouter Quality Assurance Environment

Period:
• 22nd July 2020 15:00  to 16:00  UTC, No downtime foreseen

Trigger:

• Measures for the system stabilization and troubleshooting and also incident solution.

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
 

Bug fix package:

•Endpoint list does not refresh automatically after endpoints were onboarded 

•Recording player type is missing from type filter in endpoint list.

•The members in the default group cannot be change

•information added by activation or deactivation of the endpoint or data flow

Component:
• agrirouter Productive and Quality Assurance Environment

Period:
• 21st July 2020 at 20:00 UTC

Trigger:
• Maintenance in agrirouter data center
• Update of IoT messaging Gateway

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• During this maintenance period, customers will experience disruptions of sending and receiving messages from agrirouter solution.

• During maintenance, the expected downtime for the instances are:
   • Productive Environment: 60 minutes   
   • Quality Assurance Environment: 20 minutes

Component:

• agrirouter Quality Assurance Environment

Period:

• 16th July 2020 15:00 UTC to 16:00 UTC, no downtime forseen.

Trigger:

• Measures for the system stabilization and troubleshooting and also incident solution.

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.

Bugfix Package:

• Endpoint status seems to be wrong
• Endpoint list does not refresh automatically after endpoints were onboarded
• Missing UI elements for endpoint list / groups
• Removing search criteria resets selection of the endpoint
• Navigation to an owner of a virtual CU is no longer possible
• Uploading logo file not possible, unknown error during upload