System Events Archive

Since approximately 21.08.2019 18:26 UTC customers may have experienced a disruption impacting agrirouter Connectivity-Platform.

Engineers are now investigating and an update will be provided shortly.

Update 21.08.2019 19:13 UTC: This incident causes a disruption for Capability Message and Content Messages.

Our engineers still investigating and a update will be provided.

Update 22.08.2019 06:59 UTC: All Services has been restored

Component:

• agrirouter Quality Assurance Environment

Period:
• 19th August 2019 05:00 UTC to 06:00 UTC, no downtime foreseen.

Trigger:

• Measures for the system stabilization and troubleshooting and also incident solution.

Impact:
• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.

Bugfix Package:

• Service Request - Import of new translation file for UI

From approximately 08.08.2019 09:51 UTC until 10:17 UTC customers may have had experienced a disruption impacting agrirouter Content Message, Onboarding and User Interface. The Services have been now restored.

Component:
• agrirouter Production Environment 

Period:
• 6th August 2019, 20:00 UTC

Trigger:
• Maintenance in agrirouter data center

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• During this maintenance period, customers will experience disruptions of sending and receiving messages from agrirouter solution.

• the agrirouter messaging gateway will be not available for 20 minutes during the maintenance 

Component:
• agrirouter Production Environment 

Period:
• 29th July 2019 20:00 UTC

Trigger:
• Maintenance in agrirouter data center

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• During this maintenance period, customers will experience disruptions of sending and receiving messages from agrirouter solution.

• the agrirouter messaging gateway will be not available for 10 minutes during the maintenance