System Events Archive

There are 7 events archived in total
03.02.2021
agrirouter Release Management | Deployment in Quality Assurance

additional Information

Component:
• agrirouter Quality Assurance

 

Period:
03rd February 2021 06:00 UTC to 06:30 UTC

 

Trigger:
• Measures for the system stabilization and troubleshooting and also incident solution.

 

Impact:
• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
This Deployment causes a partial downtime of services.


Change Request:
• Update Agrirouter layout, logo’s for UI and emails / details

 

Bugfix Package:
• Fix for a bug causing an outage

28.01.2021
Incident Management | Production environment on 28.01.2021

additional Information

Today on January 28, 2021, from approximately 11:33 to 11:58 UTC, there was a disruption in the agrirouter data center. All services have been restored. The cause of the disruption is still under investigation. We will get back to you as soon as we have received the necessary information.

 

Update: The investigation found that there was no interruption of services. There was a monitoring malfunction that resulted in a false alarm. The agrirouter platform has been working properly the entire time

20.01.2021
agrirouter Scheduled Maintenance | IO-Tool

additional Information

We would like to inform you about a planned maintenance.

 

Component:
• agrirouter IO-Tool

 

Period:
20 January 2021 from 19:00 UTC to 23:00 UTC

 

Trigger:
• infrastructure maintenance

 

Impact:
• during the maintenance the website io.my-agrirouter.com will be unavailable

 

Thank you in advance for your patience and understanding.

06.01.2021
Incident Management | Production environment on 06.01.2021

additional Information

Since approx. 05.01.2021 15:30 UCT customers may experience a malfunction affecting the agrirouter user interface. The Control Center tab "CAPABILITIES" is not working as expected at the moment. Engineers are working on a solution. In order to fully restore functionality, the agrirouter services will need to be restarted. Therefore, there will be a maintenance window today at 08:30 UTC.

Update: Since the end of the maintenance at approx. 08:45 UTC, the user interface is now fully functional again. The Control Center tab "CAPABILITIES" works as expected.

27.11.2020
agrirouter Release Management | Deployment in Productive Environment

additional Information

Component:
• agrirouter Production Environment

 

Period:
• 27th November 2020 6:00 UTC to 7:00 UTC, no downtime foreseen.

 

Trigger:

• Change Request, measures for the system stabilization and troubleshooting and also incident solution.

Impact:
• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.

Change Request:
• New "Russian" language in agrirouter User Interface
• Display endpoint capabilities in endpoint details view
• Replacement Description of Message Type/Telemetry Parameter Categories with the Word All
• Change Icon for groups
• E-Mail Template modification of Social Media Icons
• Adjust URLs for new Academy in language files
• Manufacturer code needs to be editable after developer account registration

Please note: Social Media login in the agrirouter solution is postponed.

Bugfix Package:
• Messages cannot be downloaded from agrirouter
• Sending large message content leads to missing ACK
• Endpoints can be declared as sender and recipient at the same time
• Missing Data Entries in Data Dictionary Identifier categories