System Events Archive

Component:
• agrirouter -  Production Enviroment

Period:
• 06 June 2019 17:00 UTC to 18:00 UTC, 5 minutes downtime foreseen.

Trigger:

• new Features
  • Limits on different endpoint number for enduser accounts
    • Applications (telemetry connection / telemetry plattforms / Farming Software) - max 300 endpoints
    • Machines - max 300 endpoints
    • Virtual CU - max 100 endpoints
    • paired accounts - max 100 endpoints (incomming or outgoing)
    • groups - max 20 groups
• Measures for the system stabilization
  • new error codes introduced according to the account limitions described above
    • VAL_000307 - exceeded onboarding quota - VCU Onboarding
    • VAL_000025 - unable to inboard machines as quota has been exceeded - Machine onboarding through device description

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• Endpoint inactivity
  • Accounts with endpoints older than 1 year, without activity will receive a notification via E-Mail about the upcomming automatic offboarding
  • Endpoints older than 18 months will be automaticly offboarded, the account will receive a E-Mail about it

Bugfix Package:

• Problem - Onboarding after revoke
• Security vulnerabilities update on multiple services

Component:
• agrirouter Quality Assurance Environment
• agrirouter Production Environment 

Period:
• 5th June 2019 04:30 UTC to 05:00 UTC

Trigger:
• Maintenance in agrirouter data center

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• During this maintenance period, customers will experience disruptions of login and authentication to agrirouter solution.

• the agrirouter environment will be not available for 5 minutes during the maintenance 

Since approximately 05.06.2019 04:37 UTC customers may have experienced a disruption impacting agrirouter Connectivity-Platform.

Engineers are now investigating and an update will be provided shortly.

Update 05.06.2019 07:16 UTC: Messaging Service may have experienced issues. The issue has been resolved.

Since approximately 23.05.2019 15:00 UTC customers may have experienced a disruption impacting agrirouter Connectivity-Platform.Engineers are now investigating and an update will be provided shortly.

Update 23.05.2019 20:00 UTC: The User Interface Service has been restored.

Component:
• agrirouter Quality Assurance Environment

Period:
• 23 May 2019 06:00 UTC to 07:00 UTC, 1 hour downtime foreseen.

Trigger:

• new Features
  • Limits on different endpoint number for enduser accounts
    • Applications (telemetry connection / telemetry plattforms / Farming Software) - max 200 endpoints
    • Machines - max 300 endpoints
    • Virtual CU - max 100 endpoints
    • paired accounts - max 100 endpoints (incomming or outgoing)
    • groups - max 20 groups
• Measures for the system stabilization
  • new error codes introduced according to the account limitions described above
    • VAL_000307 - exceeded onboarding quota - VCU Onboarding
    • VAL_000025 - unable to inboard machines as quota has been exceeded - Machine onboarding through device description

Impact:

• The end user and developer accounts can be further used.
• All your registered, onboarded endpoints, groups as well as defined data routes can be further used.
• Endpoint inactivity
  • Accounts with endpoints older than 1 year, without activity will receive a notification via E-Mail about the upcomming automatic offboarding
  • Endpoints older than 18 months will be automaticly offboarded, the account will receive a E-Mail about it

Bugfix Package:

• Problem - Onboarding after revoke
• Security vulnerabilities update on multiple services